Purchased the Master chair.
Delivery and setup wasn't bad, put together by myself.
For about five months the chair held up great, until it didn't.
As you can see from the picture, the cushion where you sit is flat, and the sides are somewhat raised. There are metal bars in the raised part, which after some use broke down and the metal bars became more prominent and became uncomfortable and required readjusting how you would sit.
The biggest issue was with the back rest. Not sure if it was the handle, or if something snapped in the back, but the rest itself would move freely. There is a handle to prevent any movement once you found the optimal angle, however the chair became unusable due to not being able to use the back rest...It had no stop. I reached out to the warranty department to take advantage of the 2 year warranty. .In my initial email, I sent a video of the issue, adjusting the handle, showing exactly what was going on. We ended up having to discard the chair as it was becoming a hazard with our little children. Boulies asked for more video, asked me to disassemble part of the chair where the handle was. Due to us having to get rid of the chair I was unable to provide the disassembly video. With all of that said, Boulies would not honor the replacement - only offered me a $50 credit towards a new chair...There is a current promotion which would provide you with $30 off a new chair, and the $50 did not stack on top of that $30....So - to be fair, they offered me $20 towards a new chair replacement. Was debating on a 2 star or 3 star rating....For what the chair was, it was good before it started to break down. The warranty leaves a bad taste. I am 6'1", 260lbs. and spend about 10 hours a day in the chair for work. When spending this kind of money for a chair - I would hope the company would stand by their product. In this situation, Boulies did not.